HOW CAN WE HELP?
For calls related to Canvas, support is available 24 hours a day, 7 days a week via The Canvas Hotline 866-443-0656 or via Live Chat
Problems with you Internet Connection? Here are some basic troubleshooting tips. Internet Troublshooting
To download ARcGis click on the link. ArcGis Download for Windows
To download SPSS click on the link. SPSS Download for Windows SPSS Download for Mac
Click on the Wireless Instructions to connect to the Franklin Pierce University wireless networks.
Need a Loaner Laptop? Have the staff or faculty member who is sponsoring the request for you contact the IT Help Desk to get an application.
STUDENTS
Password problems
Printing on campus
Registering your laptop
Computer Lab locations
Canvas Student Orientation
Installing Office365
Office 365 tutorials
Learn about Microsoft OneDrive
Open Adobe Creative Cloud on your computer
Adding email to your iPhone
Adding email to your Android Phone
FACULTY
Classroom equipment requests
Departmental printer setup
Canvas Faculty Resources
CampusWeb documentation
Obtaining Microsoft Office software
Password problems
STAFF
Departmental printer setup
Obtaining Microsoft Office software
Password problems
Accessing Remote Desktop
* From Home
* From FPU
* From a Mac