Franklin Pierce University

Department of Information Technology

WELCOME

We look forward to serving your technology needs.

If you are in need of technical assistance please contact our helpdesk at 603-899-4214 or via email at ithelpdesk@franklinpierce.edu

Notices

Fortinet VPN client download for Multifactor Authentication.
To download the Foritnet VPN 6.4 client click on the appropriate link.
Fortinet Download for Windows
Fortinet Download for Mac
Fortinet SAML Configuration Instuctions

Computer Purchase Recommendations
For a quick help guide for personal computer purchasing click Here.

To download ARcGis click on the link. ArcGis Download for Windows

SPSS
To download SPSS click on the link.
SPSS Download for Windows
SPSS Download for Mac

Click on the Wireless Instructions to connect to the Franklin Pierce University wireless networks.
Tips

Password Reset - For instructions on how to reset your password Click Here

Zoom - Click Here for a list we have gathered together of frequently asked about features from Zoom's extensive on line support library.
Microsoft Teams can also be used for chat and collaboration with colleagues internally. Microsoft offers tutorials here to inform and guide you on the available features.

For calls related to Canvas, support is available 24 hours a day, 7 days a week via The Canvas Hotline 866-443-0656 or via Live Chat

For links to Canvas base training videos click here

CampusWeb - remember to log into CampusWeb you should use your username (the part before the @ in your email) and your network password. If you have difficulty signing into CampusWeb reset your password with the instructions above and try again. It can take CampusWeb up to 30 minutes before it will acknowledge a password change.
Projects

Aug 7-11 Deployment of new copier/printers across campus (Symquest)